Shipping policy
Shipping Policy
Thank you for shopping with Maxedoutt. We aim to deliver your order safely and efficiently.
Order Processing
- Orders are usually processed within 1–3 business days
- Orders placed on Sundays or public holidays will be processed on the next working day
- During product drops, sales, or high-demand periods, processing times may be slightly longer
Shipping Timeline
Estimated delivery time for all orders across India:
- 6–10 working days
- Delivery timelines may vary depending on:
- Location
- Courier partner availability
- Weather conditions
- Public holidays
- Unexpected logistics delays
Shipping Charges
- Shipping charges are calculated at checkout
- Free shipping may be offered during promotions or on eligible orders
Order Tracking
Once your order is shipped:
- Tracking details will be shared via SMS, email, or WhatsApp
- Customers can track their orders directly through the courier partner website
Incorrect Address / Failed Delivery
Customers are responsible for providing accurate shipping details. If an order is:
- Refused at delivery
- Undeliverable due to incorrect address/contact details
- Not accepted by the customer
- Additional shipping charges may apply for re-shipping.
Delays
While we work to deliver orders on time, delays may occur due to:
- High order volume
- Courier service disruptions
- Weather conditions
- Public holidays or regional restrictions
- Maxedoutt is not responsible for delays caused by third-party courier partners.
Damaged or Missing Items
If you receive a damaged package or missing item:
- Contact us within 48 hours of delivery
- Share clear photos and an unboxing video for verification
- Claims without an unboxing video may not be accepted.